Store Policy
More policies because you can never have too many
Customer Care
Customer care is a vital aspect of our business. Good customer care involves creating a positive experience that fosters loyalty and trust. We know your coffee can come from anywhere, but exceptional coffee alone doesn't make a strong business. We believe customer care is just as important to set a company apart.
Customer care is an ongoing commitment that requires dedication and effort from all of us at Rising Tide Coffee Roasters. By prioritizing customer satisfaction, we will create lasting relationships that lead to repeat business and positive word-of-mouth referrals. Ultimately, a focus on customer care not only enhances the customer experience but also contributes to the long-term of the business.
Privacy & Safety
We treat our members like our extended family, privacy matters. We do not work with any third party sites, we never sell customer data or demographics. Your details are your own and we strive to keep it that way.
Wholesale Inquiries
We are small batch and rotate our selections every month by region. While we aren't set up to process larger orders if we don't have an option you are looking for on our website please reach out directly.
Payment Methods
- Credit / Debit Cards